Download and Setup Jabber. Once your device has been setup on the server, you can download the Cisco Jabber app from the following locations: Download the desktop app for Mac or Windows Note: If you do not have admin rights on your JLab-owned Windows computer, please follow the instructions found here.
This page contains the installation instructions for Cisco's Jabber application for Macintosh and Windows computers.
Skip to:
Macintosh Computers
- If you do not already have Jabber installed on your machine, please contact your local IT Support or Tech Central.
- Local IT Support or Tech Central will provide the Jabber installer. You can also click the image below to download the installer file.
- Double click the installer package. Click through the installer program, selecting the local hard drive for destination.
- Open Cisco Jabber application
- TheJabber application will prompt for login:
- Enter your Pepperdine email address in its entirety and click 'Continue':
- The Jabber client will locate and populate the server information:
- Please enter your network username and password and click 'Sign In'. If you are off campus, your email address is displayed in the name field. You must change this to your network userid.:
- Once authenticated, the Jabber client will open up to the following window with Phone, IM, and voicemail access.
* If you are prompted with an invalid voicemail service credential, please click 'Cancel'. Voicemails are delivered via email using Google Gmail.
Windows Computers
- If you do not already have Jabber installed on your machine, please contact your Local IT Support or Help Desk for more information. Otherwise:
- The Jabber installer will be provided by the Local IT Support or Help Desk. You can also click the image below to download the installer file:
- Install Jabber with the standard windows installation wizard, clicking next all the way through:
- When the installation is finished, launch the Jabber application by double-clicking the desktop icon:
- Enter your full Pepperdine email address and click 'Continue':
[email protected] - The following dialogue box will appear. Do not change the user account, instead enter your windows (AD) password.
- Your installation of Jabber is complete.
Note: Please disregard message to update the Voicemail credentials. Voicemails are delivered through your Pepperdine Gmail account and can be ignored.
![Cisco Cisco](/uploads/1/2/7/7/127747444/364122692.png)
Tech Central
Download Jabber from: Cisco Jabber Installation File for MAC or access the End-User Guide from Cisco website. Launch CiscoJabberMac-12.1.1.269866.pkg. Run the installation Click Continue when the Welcome screen displays. Click Agree after reading the license agreement to accept the terms of the license agreement and continue with the installation. Have a problem symptom that matches this description, and the Jabber for Windows client is v 12.1.1.19866, build 269866. End customer has 1500 end user clients, running Windows platform. Wnat to get suggestions before testing any new builds that are currently in the Software Downloads library. Thank you in advance, appreciate any input. Our website provides a free download of Cisco Jabber 12.9.2.54247. The following versions: 12.9, 11.6 and 11.5 are the most frequently downloaded ones by the program users. Our antivirus scan shows that this download is malware free.
Phone: 310-506-HELP (4357)
Cisco Jabber For Mac
Hours: 24 hours a day, 7 days a week, 365 days a year
Have A Suggestion for IT?
Click to share your suggestion, anonymously if preferred, to improve Pepperdine IT.
Follow the instructions below to upgrade the Cisco Jabber software on a Mac.
- Open Cisco Jabber.
- Click Jabber -> Check for Updates.
- If you are using the most recent version of Cisco Jabber, you will see a message that indicates so.
Cisco Jabber 12.7 Download
4. If not, you will be offered the opportunity to upgrade. Click Install Update.
Cisco Jabber App For Mac
5. After the file downloads, click Close Application and Install.
6. When prompted, enter your password. Cisco Jabber completes the installation.
![Cisco Cisco](https://cits.curtin.edu.au/local/images/Mac-CiscoJabberLoginDetails.png)
7. Reopen the application when the installation is complete.
Multiline
Cisco Jabber 12.0.1 Download
If your account has been configured to use the Multiline feature, you will a new dropdown box in the bottom left of your Jabber Hub that shows your available phone lines, and you can view your call history by each line. See the Jabber Multline webpage for more details.